Terms & Conditions

Scheduling and Contact Information

Requests for photography appointments are preferred via our website; you may also email info@fishburnephotographic.com or contact us by phone or text at 843-508-3030. After the appointment is scheduled, we will confirm the date, time, and location of the shoot one day in advance.

Payment

A credit card is preferred at the time of scheduling. You may pay in full during scheduling, or pay by check or cash at the beginning of the photo shoot. We accept Visa, MasterCard, American Express, or Discover. Your card on file will only be charged if a check or cash is not available at the start of the shoot.

Travel Fee

A travel fee applies to all orders greater than 20 miles (one way) from Beaufort, SC (29902). The fee is disclosed at the time of scheduling.

Property Preparation and Pets

Please ensure all pets and their belongings (food bowls, beds, toys, etc.) are contained and out of sight from all major rooms in the house prior to the shoot.

At the Shoot

The Realtor, or someone authorized by the Realtor, should be present to allow the photographer access to the property and to flag any areas that should not be photographed. We prefer to work independently; if the Realtor stays, our goal remains an efficient, cost-effective shoot. Staging and cleaning must be completed prior to the shoot — for liability reasons, the photographer does not clean, dust, or move furniture, and is responsible only for photographing the property. We generally photograph one or more views of each major room, excluding utility rooms and closets unless requested in advance, plus the front and rear exterior, yard/waterfront views, and any relevant views from the property, along with detail shots of unique architectural interest. Let us know in advance of any specific shots you'd like.

After the Shoot and File Delivery

We strive for a 24-hour or shorter turnaround for delivery, unless otherwise specified. You'll receive an email with a download link for two sets of images: high resolution for print and low resolution for MLS/web. RAW files are not provided. Fishburne Photographic, LLC is not responsible for storage of files after 6 months from delivery.

Cancellation, Rescheduling, No-Show, and Weather

If cancellation or rescheduling is necessary, please give at least 24 hours' notice. Shoots cancelled within 24 hours of a confirmed appointment are subject to a cancellation fee of 50% of the total rate. Arriving more than 30 minutes late to an appointment is treated as a cancellation and billed at the full rate; the card on file will be charged at that time. We will make every effort to accommodate rescheduling.

In the rare case that Fishburne Photographic, LLC needs to reschedule or cancel a session — due to an emergency, illness, equipment failure, or severe weather — we will notify you as soon as possible and offer either a full refund or rescheduling at no additional cost. If inclement weather prevents exterior photography specifically, we will schedule a pick-up shot of the exterior at the earliest available time.